Privacy Policy
At Kano Sari, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a booking, or communicate with us.
By using this website, you consent to the practices outlined below.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name, email address, telephone number, and postal address
- Booking and travel details
- Payment information required to process reservations
- Preferences or special requests related to your stay
- Correspondence with our reservations or guest services team
We may also collect limited non-personal information through cookies and website analytics to help improve your experience on our website.
How We Use Your Information
Your information may be used to:
- Process and manage reservations
- Communicate with you regarding your booking or stay
- Personalise your guest experience
- Send information or promotional communications you have agreed to receive
- Improve our website and services
- Comply with legal or regulatory obligations
We will only use your information for legitimate business purposes and in accordance with applicable privacy laws.
Protecting Your Information
Kano Sari maintains appropriate security measures to protect your personal information from unauthorised access, misuse, or disclosure.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
In limited cases, trusted third-party service providers may assist us with services such as payment processing or email communications. These providers are required to keep your information secure and confidential.
Cookies
Our website uses cookies to improve functionality and enhance your browsing experience. Cookies may remember preferences such as language settings or help us understand how visitors use the website.
Most web browsers automatically accept cookies, but you may choose to disable them through your browser settings. Please note that some parts of the website may not function properly if cookies are disabled.
Retention of Information
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, or maintain appropriate business records.
If you unsubscribe from our communications, we may still retain limited information where required by law or for legitimate business purposes.
Marketing Communications & Opting Out
If you no longer wish to receive promotional emails or other communications from Kano Sari, you may opt out at any time by contacting us at stay@kanosari.com.
Contact Us
If you have any questions about this Privacy Policy or would like to update, access, or request removal of your personal information, please contact us at stay@kanosari.com.
Your privacy is important to us, and we are committed to handling your information with care and respect.